Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These small amounts of information are known as cookies.

What are cookies?

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your device. Some expire at the end of your website session; others remain on your device for slightly longer.

Cookies do not contain any personal information about you and cannot be used to identify you personally. You may safely turn off cookies on our web site without affecting how our web pages are displayed or function.

Where does Tower Bridge use cookies?

We use cookies across the Tower Bridge website (towerbridge.org.uk), and our ticketing website provided by Gantner ticketing (towerbridge.recreatex.be).

How does Tower Bridge use cookies?

Cookies are used to improve the Tower Bridge website and your experience when using it through, for example:

  • Measuring how many people are using our web pages, so they can be made easier to use and there's enough capacity to ensure they are fast.
  • Analysing data to help us understand how people interact with our web pages so we can make them better.

Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features.

The Tower Bridge websites use cookies to enhance the functionality by storing your preferences, for example. We also use cookies to help us to improve the performance of our websites to provide you with a better user experience.

When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics and to store your preferences. We use both session and persistent cookies on the Service. Cookies will not be used for any purpose other than the one stated.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law.

Types of cookies

First party cookies

First party cookies are cookies placed by the specific website visited - the website displayed in the browser’s address bar. In our case that’s towerbridge.org.uk and towerbridge.recreatex.be. 

Third party cookies

Linked to third party cookies are cookies placed by a third-party website that Tower Bridge’s website provides a link to.

What cookies does Tower Bridge website put on my device?

Last updated on 6 December 2022 by Cookiebot.

ASP.net

Name

Persistent

Expiry

Type

Category

Purpose

ASP.NET_SessionId

No

Session

First party

Necessary

Preserves the visitor's session state across page requests.

Cookiebot

Name

Persistent

Expiry

Type

Category

Purpose

CookieConsent

Yes

1 year

First party

Necessary

Stores the user's cookie consent state for the current domain.

Facebook

Name

Persistent

Expiry

Type

Category

Purpose

_fbp

Yes

3 months

First party

Optional - marketing

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Google

Name

Persistent

Expiry

Type

Category

Purpose

CONSENT

Yes

2 years

Third party

Necessary

Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. 

collect

No

Session

Third party

Optional – statistics

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

__qca

Yes

1 year

First party

Optional – statistics

Collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.

_dc_gtm_UA-#

Yes

1 day

First party

Optional – statistics

Used by Google Tag Manager to control the loading of a Google Analytics script tag.

_ga

Yes

2 years

First party

Optional – statistics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

_ga_#

Yes

2 years

First party

Optional – statistics

Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.

_gid

Yes

1 day

First party

Optional – statistics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

NID

Yes

6 months

Third party

Optional – marketing

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

Hotjar

Name

Persistent

Expiry

Type

Category

Purpose

_hjShownFeedbackMessage

Yes

Persistent

First party

Optional - preferences

Used in context with the website’s user feedback functionality. Determines whether the user has been shown feedback messages.

 

_hjAbsoluteSessionInProgress

/ _hjFirstSeen

Yes

1 day

First party

Optional – statistics

This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.

hjIncludedInPageviewSample

Yes

1 day

First party

Optional – statistics

Used to detect whether the user navigation and interactions are included in the website’s data analytics.

_hjIncludedInSessionSample

Yes

1 day

First party

Optional – statistics

Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.

_hjRecordingLastActivity

No

Session

First party

Optional – statistics

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.

_hjSession_#

Yes

1 day

First party

Optional – statistics

Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.

_hjTLDTest

No

Session

First party

Optional – statistics

Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.

hjViewportId

No

Session

First party

Optional – statistics

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.

_hjRecordingEnabled

No

Session

First party

Optional – marketing

This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange.

Quantcast

Name

Persistent

Expiry

Type

Category

Purpose

_dlt

Yes

1 day

First party

Optional – statistics

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.

qcSes

No

Session

First party

Optional – statistics

Collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.

mc

Yes

13 months

Third party

Optional – marketing

Collects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads.

__qca

Yes

Persistent

First party

Unclassified

 

ReCreateX

Name

Persistent

Expiry

Type

Category

Purpose

__RequestVerificationToken

No

Session

First party

Necessary

Helps prevent Cross-Site Request Forgery (CSRF) attacks.

NSC_#

Yes

1 day

First party

Necessary

Used to distribute traffic to the website on several servers in order to optimise response times.

RCX / RCXCS / RCXVS

Yes

1 year

First party

Necessary

 

Serving-sys.com

Name

Persistent

Expiry

Type

Category

Purpose

ActivityInfo2

Yes

3 months

Third party

Optional – Marketing

Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.

Sizmek

Name

Persistent

Expiry

Type

Category

Purpose

OT_1073745841

No

Session

Third party

Optional - Marketing

 

OT2

Yes

3 months

Third party

Optional - Marketing

Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

u2

Yes

3 months

Third party

Optional - Marketing

Collects data related to the user's navigation visits to webpages in order to assess the efficacy of ads that are displayed on the website.

SZMKSessionId

 / SZMKUin

Yes

Persistent

First party

Optional - Marketing

Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.

Tower Bridge

Name

Persistent

Expiry

Type

Category

Purpose

Contrast

Yes

6 days

First party

Necessary

Used for website accessibility

Zoom

Yes

6 days

First party

Necessary

Used for website accessibility

Vimeo

Name

Persistent

Expiry

Type

Category

Purpose

__cf_bm

Yes

1 day

Third party

Necessary

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

vuid

Yes

2 years

Third party

Optional - statistics

Collects data on the user's visits to the website, such as which pages have been read.

YouTube

Name

Persistent

Expiry

Type

Category

Purpose

VISITOR_INFO1_LIVE

Yes

179 days

Third party

Optional - Marketing

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

YSC

No

Session

Third party

Optional - Marketing

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Survicate

Name

Persistent

Expiry

Type

Category

Purpose

survi::#::allvisitor

survi::#::statusrequestHandler

Yes

Persistent

First party

Optional - Statistics

 

survi::#::visitInitialUrl

survi::#::visitReferrerUrl

survi::#::visitViews

No

Session

First party

Optional - Statistics

 

How to manage your cookies

Web browser cookies

If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to block cookies on a wide variety of browsers. You will also find details on how to delete cookies from your device as well as more general information about cookies.

Adobe Flash Player Cookies

The Adobe Flash Player, used to provide services to view videos, is also capable of storing information on your device. However, these cookies cannot be controlled through your web browser. Some web browser manufacturers are developing solutions to allow you to control these through your browser, but at the present time, if you wish to restrict or block Flash Cookies, then you must do this on the Adobe website.
 

Feedback

If you have any questions about how we use cookies on our website, please contact us.